Rainbow Saver Anglia Credit Union Limited

Letters will be sent out to members, week commencing 14th June 2021, as the Credit Union Board is proposing to permanently close the credit union. We will not be accepting new members or making new loans.

The first thing to say is that your money is completely safe, this is a planned controlled closure, not a collapse.

There will be a period of about 2 months where we help members make alternative arrangements – another credit union will look after our Debit card members, and we can refer you to other credit unions so that you may continue to get savings accounts and loans.

In the short term there is no change, your money will continue to be processed as usual.

If you would like a phone chat about your own account, please send your phone number by email to patsy@rainbowsaver.org.uk or send a text message requesting an appointment to 07745 795865 or Peterborough members can text 07549 237364

We are very sad to be giving you this news. Our goal now is to make sure we help you find suitable alternatives.

Lowestoft office is closed – Members should use text service as shown below for enquiries while staff work from home.

Peterborough and Lowestoft branches remain closed to the public until further notice.

Please contact us by text message or email

All wages, benefits and payments will be processed as usual and regular payments sent to bank accounts and Change cards.
Loan applications should be posted or emailed to Head Office as our Peterborough team are not able to access the loan portal.

Post to:
Rainbow Saver Anglia
229 London Road South,
Lowestoft NR33 0DX

To contact us for any enquiries or payment requests,
(please do not leave voicemail messages on our landline)

Please use our new TEXT mobile phone service.
Put your name or member number first, then a short text message

For Lowestoft
Text: 07745 795865
Email: patsy@rainbowsaver.org.uk
Landline: 01502 584854  (voicemail is switched off)

For Peterborough
Text: 07549 237364
Email: stephanie.mccombie19@gmail.com
Landline: not available as team all working remotely

The Change Card Has Now Closed:  Please see Information Here: Click/Touch

New Contactless Visa Debit Card Launched 26th November 2020 – Click/Touch Here for More Details